The broker takes many measures to ensure that the trading platform is safe to use. They have the following measures in place for the protection of customer money:
Customer money is held in a separate bank account
Bitcoin System only uses their own money to trade, never customer money
The broker does not pass customer money to investing counterparties
The broker does not take speculative positions in the market
Bitcoin System is not exposed to corporate or country credit risk
The broker is a member of the Financial Services Compensation Scheme. In the event of bankruptcy the FSCS may pay compensation to Bitcoin System customers. In this case you may receive up to £85,000 in compensation. Bitcoin System participates in the „Investment Compensation Fund for Clients of Investment Firms“ regulated in Cyprus. Bitcoin System offers you the security, resources, global coverage and services of a multinational company with over 1000,000 customers worldwide, executing millions of trades every month. In addition Bitcoin System is debt free, has significant liquidity and a significant capital reserve over and above regulatory requirements.
Responsible Trading. The broker gives serious warnings about the risk of investing. They make investors think carefully about whether they are financially strong enough to lose their deposit.
How is Bitcoin System regulated?
The broker is regulated by the FCA, under registration number 509909, which is the UK’s financial authority. This license allows them to offer their services across Europe.
Bitcoin SystemCY LTD is also regulated by the CySEC. A strong licence within the EU.
This license is highly regarded within Europe and is not easily granted. There are tough requirements and checks for both internal and external systems. Their passing of these tests proves that trading at Bitcoin System is fine.
They are also regularly audited by the AFM. This is in addition to the FCA. So two different financial watchdogs are regularly monitoring Bitcoin System for reliability.
In addition to being financially sound, Bitcoin System is also technically sound. The broker has several measures in place to ensure that you can trade securely. For example, they use SSL technology to secure your data and transactions. In addition, background firewalls keep the website free of hackers.
How do I contact Bitcoin System Customer Service?
The accessibility of customer support is a clear indicator of a broker’s concern for their customers. Bitcoin System’s customer service can be contacted 24 hours a day. You can do this by sending an email or via the live chat on the website.
Alternatively, you can first look at the FAQ section. Here you can find answers to the majority of your questions without having to contact customer service.
You can communicate with Bitcoin System’s customer support in English. This makes conversation easier and more familiar. Still, we found it less than ideal. The support used google translate. It is advisable in some cases to start the conversation in English.
The 24/7 customer support makes Bitcoin System transparent and customer friendly.